Specs as follows:
Processor: T9300 2.5GHz 6MB cache
Ram: 3GB
HD: 320 GB
Screen: 13.3" Widescreen WXGA
Graphics: NVidia GeForce 8400M GS
Processor: T9300 2.5GHz 6MB cache
Ram: 3GB
HD: 320 GB
Screen: 13.3" Widescreen WXGA
Graphics: NVidia GeForce 8400M GS
After a week's wait (the Dell website estimated a 2 week lead time) my laptop arrived. Not a lot in the box:
1 Laptop
1 Power Pack
5 Restore CDs
1 Useless pamphlet
Great, everything worked, the screen is nice and bright, I'm getting fingerprints all over the metallic shiney case but that's inevitable, then... while I'm trying to type a couple of things I realise somethings wrong. It takes a while to dawn on me what it is.. I'm mis-spelling everything I type. This sometimes happens with a new keyboard especially if you touch type as I do but not to this extent. And it's always the same keys. Hang on... this isn't a QWERTY keyboard at all!
If you look carefully at the picture above you see the Z is below the S and D. Now look at your keyboard and (it it's QWERTY) the Z should be below the A and S. The whole bottom register is shifted to the right making touch typing impossible.
My keyboard is also different to all the pictures of Vostro 1310's online.
So I posed the problem at Dell's forums here and was told to contact Dell to get a replacement. After being bounced around Dell customer service for a while a nice Hardware Support guy in India agreed that this isn't a QWERTY keyboard and contacted Customer Care to arrange a replacement. He then came back on the line and told me that this IS the keyboard for the Vostro 1310 and Vostro 1510 line up and I can either stick with it or get a refund.
WTF! I like this laptop, all Dell have to do is sort out the keyboard and I'm a happy customer. I don't want to go through the time and effort of finding, ordering and waiting for delivery of another laptop.
DELL HELP
EDIT:
Just found this on the Engadget website. Sounds like Dell have acknowledged the problem but I haven't been contacted yet!
